Accessibility Statement

Our commitment to digital accessibility

Last Updated: January 1, 2026

Our Commitment to Accessibility

Rocket Communications, Inc. is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to ensure our website is accessible to all users.

We believe that accessibility is not just a legal requirement but a fundamental aspect of good design. As a company specializing in user experience design, we understand that accessible design benefits everyone and is essential for creating inclusive digital experiences.

Conformance Status

We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards. These guidelines explain how to make web content more accessible for people with disabilities. Conforming to these guidelines helps make the web more usable for all people.

The WCAG 2.1 guidelines are organized under four principles:

  • Perceivable: Information and user interface components must be presentable to users in ways they can perceive.
  • Operable: User interface components and navigation must be operable.
  • Understandable: Information and the operation of the user interface must be understandable.
  • Robust: Content must be robust enough that it can be interpreted by a wide variety of user agents, including assistive technologies.

Accessibility Features

Our website includes the following accessibility features:

Navigation and Structure

  • Semantic HTML structure with proper heading hierarchy
  • Skip to main content link for keyboard users
  • Clear and consistent navigation throughout the site
  • Descriptive link text that makes sense out of context
  • Logical tab order for keyboard navigation

Visual Design

  • High contrast between text and background colors
  • Scalable text that can be resized up to 200% without loss of content or functionality
  • Consistent visual design and layout across pages
  • Clear visual focus indicators for keyboard navigation

Forms

  • Properly associated labels for all form controls
  • Clear error messages and instructions
  • Required fields are clearly indicated
  • Forms are navigable via keyboard

Images and Media

  • Alt text for informative images
  • Decorative images use empty alt attributes
  • Images are optimized for fast loading

Assistive Technology Compatibility

  • Compatible with popular screen readers (JAWS, NVDA, VoiceOver)
  • ARIA landmarks and roles where appropriate
  • Keyboard accessible interactive elements

Known Issues

We are actively working to identify and address any accessibility barriers. While we strive for full conformance, we recognize that some areas may not yet be fully accessible. We are committed to addressing these issues and improving our website's accessibility over time.

If you encounter any accessibility barriers or have difficulty accessing any part of our website, please let us know so we can address the issue.

Third-Party Content

Our website contains some third-party content and services, including:

  • Google Maps on our contact page
  • Google Fonts for typography
  • FormSubmit for form processing

While we cannot control the accessibility of third-party content, we strive to select services that prioritize accessibility. We encourage third-party providers to improve their accessibility and consider this in our selection of services.

Ongoing Efforts

We are committed to ongoing accessibility improvements. Our efforts include:

  • Regular accessibility audits and testing
  • Training our team on accessibility best practices
  • Staying current with evolving accessibility standards
  • Responding promptly to accessibility feedback
  • Incorporating accessibility into our design and development processes

Feedback and Assistance

We welcome your feedback on the accessibility of our website. If you have questions, comments, or encounter any accessibility barriers, please contact us:

  • Email: help@rocketcom.org
  • Phone: +1 (408) 210-0652
  • Address: Rocket Communications, Inc., 81 Langton St, San Francisco, CA 94103

We aim to respond to accessibility feedback within 2 business days and to propose a solution within 10 business days.

Alternative Access

If you are unable to access any information on our website, please contact us and we will work with you to provide the information in an accessible format. Alternative formats may include:

  • Large print versions of documents
  • Audio descriptions of visual content
  • Text transcripts of multimedia content
  • Information provided via telephone

Accessibility Standards and Laws

We aim to comply with applicable accessibility laws and standards, including:

  • Web Content Accessibility Guidelines (WCAG) 2.1: International standards for web accessibility
  • Americans with Disabilities Act (ADA): U.S. civil rights law prohibiting discrimination based on disability
  • Section 508: U.S. federal law requiring federal agencies to make their electronic and information technology accessible
  • California Assembly Bill 434: California state law requiring state agencies to meet accessibility standards

Updates to This Statement

This Accessibility Statement may be updated periodically to reflect changes in our website, accessibility standards, or our accessibility efforts. The "Last Updated" date at the top of this statement indicates when it was last revised.

Contact Us

We are committed to making our website accessible to everyone. If you have any questions about our accessibility efforts or this statement, please contact us:

  • Email: help@rocketcom.org
  • Phone: +1 (408) 210-0652
  • Address: Rocket Communications, Inc., 81 Langton St, San Francisco, CA 94103