Privacy Policy

Your privacy is important to us

Last Updated: January 1, 2026

Rocket Communications, Inc. ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Types of Data We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Fill out a contact form on our website
  • Subscribe to our newsletter or communications
  • Request information about our services
  • Engage us for professional services

This information may include:

  • Name
  • Email address
  • Phone number
  • Company name and job title
  • Messages and inquiries you send us

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and usage, including:

  • IP address
  • Browser type and version
  • Operating system
  • Device type
  • Pages visited and time spent on pages
  • Referring website address
  • Date and time of visit

Cookie Data

We use cookies and similar tracking technologies to collect information about your browsing activities. For more information about our use of cookies, please see our Cookie Policy.

How We Use Your Data

We use the information we collect for the following purposes:

  • Communication: To respond to your inquiries, provide information about our services, and communicate with you about projects.
  • Service Delivery: To provide and improve our professional services to clients.
  • Website Improvement: To analyze website usage and improve our website's functionality and content.
  • Marketing: With your consent, to send you relevant marketing communications about our services.
  • Security: To protect against fraud, unauthorized access, and other illegal activities.
  • Legal Compliance: To comply with legal obligations and respond to lawful requests.

Who Has Access to Your Data

Internal Access

Access to your personal information is limited to employees and authorized personnel who need it to perform their job duties. We maintain appropriate safeguards to protect against unauthorized access.

Third-Party Service Providers

We may share your information with trusted third-party service providers who assist us in operating our website and conducting our business, including:

  • Form processing services
  • Email delivery services
  • Website analytics providers
  • Cloud hosting providers

These providers are contractually obligated to protect your information and may only use it to provide services to us.

Legal Disclosures

We may disclose your information if required by law, court order, or other legal process, or if we believe disclosure is necessary to:

  • Comply with legal obligations
  • Protect our rights, privacy, safety, or property
  • Enforce our agreements
  • Respond to emergencies

Business Transfers

If we are involved in a merger, acquisition, sale of assets, or similar transaction, your personal information may be transferred as part of that transaction.

Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

We use the following third-party services:

  • FormSubmit: For processing contact form submissions. Their privacy policy is available at https://formsubmit.co/privacy.
  • Google Fonts: For web font delivery. Their privacy policy is available at https://policies.google.com/privacy.
  • Google Maps: For map display on our contact page. Their privacy policy is available at https://policies.google.com/privacy.

Data Retention

We retain personal information for as long as necessary to fulfill the purposes for which it was collected, including to:

  • Provide services to you
  • Comply with legal obligations
  • Resolve disputes
  • Enforce our agreements

When personal information is no longer needed, we will securely delete or anonymize it.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • Access: The right to request access to the personal information we hold about you.
  • Correction: The right to request correction of inaccurate or incomplete information.
  • Deletion: The right to request deletion of your personal information.
  • Portability: The right to request a copy of your personal information in a portable format.
  • Objection: The right to object to certain processing of your personal information.
  • Withdrawal of Consent: The right to withdraw your consent at any time where processing is based on consent.

To exercise any of these rights, please contact us at help@rocketcom.org. We will respond to your request within 30 days.

How to Delete Your Data

To request deletion of your personal information, you may:

  • Email us at help@rocketcom.org with the subject line "Data Deletion Request"
  • Call us at +1 (408) 210-0652
  • Write to us at: Rocket Communications, Inc., 81 Langton St, San Francisco, CA 94103

Please include your name, email address, and any other identifying information so we can locate your records. We will process your request within 30 days and confirm when deletion is complete.

Note that we may retain certain information as required by law or for legitimate business purposes, such as record-keeping or dispute resolution.

Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

International Data Transfers

If you are accessing our website from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States. By using our website, you consent to this transfer.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page and updating the "Last Updated" date. We encourage you to review this policy periodically.

Contact Information

If you have questions about this Privacy Policy or our data practices, please contact us:

  • Email: help@rocketcom.org
  • Phone: +1 (408) 210-0652
  • Address: Rocket Communications, Inc., 81 Langton St, San Francisco, CA 94103